Terms of Service

1. Acceptance of terms

These Terms of Service are a legal agreement between you and PULVI LLC, a Wyoming limited liability company (“Company,” “we,” “us,” or “our”). For purposes of these Terms, “Service” means the website, web application, mobile application, platform, and related services made available by the Company under the Pulvi brand.

PULSAR LABS may provide development, operations, or contractor support to the Company, but is not a party to these Terms unless expressly stated otherwise.

By accessing or using the Service, creating an account, joining or organizing a game, making a payment, receiving a payout, posting content, or using any feature, you agree to these Terms and to the following policies, each of which is published on the Service and incorporated into these Terms by reference: our Privacy Policy, our Cookie Policy, our Cancellation and Refund Policy, our Community Guidelines, and our Host Guidelines. Applicable payment-provider terms also apply, as described in Section 6.

Order of precedence. If there is a conflict between these Terms and one of the policies above, these Terms control, except that our Privacy Policy controls on all matters concerning the collection, use, disclosure, retention, and deletion of personal information and your privacy rights, to the extent of the conflict.

Electronic communications. You consent to receive these Terms, the policies above, notices, disclosures, receipts, and other communications from us electronically, by email, through the Service, or by text message where you have consented to receive text messages. You agree that electronic communications satisfy any legal requirement that a communication be in writing, and that your electronic acceptance of these Terms has the same effect as a handwritten signature. You may withdraw this consent by closing your account.

If you do not agree, you may not access or use the Service. If you use the Service on behalf of an organization, business, team, venue, or other entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to both you and that entity.

2. What the Service does

The Service is a marketplace and technology platform that helps people discover, join, organize, and manage sports games, programs, communities, memberships, and bookable spaces. It may allow users, hosts, and businesses to publish activities, manage rosters and waitlists, communicate with customers, collect and process fees, receive payouts, manage locations, and receive reminders and notifications.

Unless we expressly state otherwise in writing, the Company does not directly organize, supervise, operate, control, manage, or guarantee games, venues, organizers, attendees, sports activities, or the quality of any experience. Organizers are responsible for the games they create and manage. Players are responsible for deciding whether to participate and for their own conduct and safety.

We are not a party to your arrangements with other users. Games, programs, memberships, bookings, and other arrangements you enter into through the Service are agreements between you and the organizer, host, business, or other user concerned. The Company is not a party to those agreements, is not the organizer, host, coach, instructor, promoter, league operator, venue operator, or event producer, and does not own, operate, lease, control, inspect, or maintain any venue or facility.

No control despite compensation. The fact that we may collect fees, process payments, display listings, provide organizing tools, offer recommendations, or apply community rules does not make us the organizer or operator of any game, program, or venue, does not give us control over how a game is run, and does not create any duty to supervise a game, an organizer, a venue, or a participant.

Games we operate ourselves. From time to time the Company may itself create, publish, or operate a game or program, including through Company personnel with administrator access. Where we do so, we act as the organizer of that game, and the statements in this Section that we are not the organizer and not a party do not apply to that game. A game operated by the Company is identified as such on its game page. Every other provision of these Terms, including Sections 9, 9A, 16 and 17, continues to apply.

Host approval is not an endorsement. Creating games requires an approved Host account. Our approval process checks that an applicant has completed the account, identity, and payout steps we require and does not appear to us to present an obvious risk. It is not a background check, a safety, coaching, or competence assessment, or any assurance about a person’s character, conduct, qualifications, or history, and approval is not an endorsement or recommendation of a host by us. We apply it for our own purposes, we may grant, refuse, condition, suspend, or revoke Host access at our discretion, and we assume no duty to you by operating it. Beyond that process, we may, but are not obliged to, review, screen, monitor, or moderate listings, content, or users, and any review we do undertake is limited, is for our own purposes, and creates no duty to you. See Section 9A.

3. Eligibility and accounts

Users. You must be at least 16 years old to use the Service. By creating an account or using the Service, you confirm that you are at least 16. We may suspend or delete accounts if we believe a user does not meet this requirement.

Users under 18. If you are at least 16 but under 18, you may use the Service only with the permission and supervision of a parent or legal guardian, and your parent or legal guardian must read and agree to these Terms on your behalf. A parent or legal guardian who permits a person under 18 to use the Service accepts these Terms, including Sections 9, 9A, 16 and 17, on that person’s behalf and on their own behalf, is responsible for that person’s use of the Service and for all activity and charges under the account, and agrees to the release and indemnity in those Sections to the fullest extent permitted by applicable law.

Hosts and organizers. Creating games requires an approved Host account, which you apply for through the Service. You must be at least 18 years old and must complete identity verification before activating a Host or organizer account, and you must complete payout and tax verification through Stripe before receiving Host payouts. Approval is at our discretion, is not an endorsement of you, and may be refused, conditioned, suspended, or revoked at any time. See Section 2.

Account security. You agree to provide accurate, current, and complete information; keep your account information updated; protect your login credentials; not share your account; not impersonate another person or entity; and accept responsibility for activity under your account. Notify us promptly at legal@pulvi.co if you believe your account has been compromised. You may hold only one account unless we agree otherwise in writing.

4. User conduct

When using the Service, you agree not to:

• Violate laws, regulations, venue rules, permits, contracts, or third-party rights.
• Harass, threaten, abuse, intimidate, discriminate against, or harm other users.
• Post false, misleading, deceptive, defamatory, obscene, violent, unlawful, unsafe, or harmful content.
• Upload or share content you do not have the right to share.
• Spam users, send unwanted commercial messages, impersonate others, or share another person’s private information without permission.
• Interfere with the Service, systems, security, accounts, data, networks, or user experience.
• Scrape, harvest, copy, automate, or use bots or scripts without our written consent.
• Circumvent payment systems, avoid service fees, encourage off-platform payment when Service checkout is required, or misuse refunds, chargebacks, payouts, or promotions.
• Use the Service to organize unlawful, unsafe, misleading, abusive, or prohibited activity.

5. Games, rosters, and waitlists

Game details may include date, time, location, price, rules, skill level, capacity, roster status, waitlist status, organizer information, and other notes. You are responsible for reviewing game details before joining, paying for, or organizing a game.

Game availability may change. Organizers may update details, roster status, or waitlist status. Games may be cancelled, rescheduled, delayed, moved, modified, or fail to occur as listed. Venue conditions, weather, attendance, and game quality may vary.

When a reservation is confirmed. For a paid game, a reservation is confirmed only when checkout succeeds. Selecting a spot, holding a spot, or receiving a waitlist offer does not create a confirmed reservation.

Waitlists. If a game is full you may join the waitlist for the number of spots you need. You are not charged and do not hold a reservation while you are waiting. When space opens we offer it to the earliest waitlist request that fits, and we notify you by email or push notification. A waitlist offer expires at the time shown on the game page; if you decline or the offer expires, the opening moves on and you may rejoin the waitlist if it is still available. Each host selects a waitlist policy when creating a game, which determines how long waitlisted players hold priority and when any remaining spots open to everyone; the policy that applies and the applicable countdown are shown on the game page and the countdown is the final deadline.

Leaving a game. You may release one or all of your spots before a game starts. For a paid game, you receive a refund for the spots you release only if you leave more than 24 hours before the scheduled start. If you leave at exactly 24 hours before the scheduled start, or at any time after that, you may still leave but your payment is not refunded. Spots in a free game are simply released. A game that has started, completed, or been cancelled can no longer be left from the game page. Repeated failures to attend may result in restrictions on your account.

Cancellation of a whole game. A game may be cancelled by its host before it starts, by the Company, or automatically by our attendance check. Our attendance check automatically cancels a game that is below 75% of player capacity one hour before its scheduled start. Where a whole game is cancelled, paid reservations are refunded even if the cancellation happens inside the 24-hour window described above: payments that have not yet been captured or that are scheduled are cancelled and not charged, and completed payments are returned to the original payment method. Cancelling one occurrence of a recurring series also stops the remaining occurrences in that series, and reservations for those occurrences are treated in the same way.

Full details are in our Cancellation and Refund Policy, which forms part of these Terms.

6. Payments, fees, refunds, and disputes

Some games may require payment. Game fees are set by organizers unless otherwise stated. All amounts are in U.S. dollars unless stated otherwise.

Our fee. For a paid game we currently deduct a single fee of 8.9% of the amount collected, including payment processing fees, from the host’s settlement for that game. We may also charge service, platform, processing, or other fees, which will be shown during checkout or in the Service before you incur them. We may change our fees prospectively on reasonable notice through the Service; a change does not affect a game already published at the price then in effect.

Settlement. An estimate shown to a host when creating a game is an estimate only and is not a guaranteed payout. The amount actually settled is based on the spots actually paid for, refunds, and unsold capacity, less our fee. Settlement begins after a game completes.

Payments, saved payment methods, checkout sessions, refunds, organizer onboarding, identity or account verification, tax reporting, and payouts may be processed by Stripe or other payment providers. By making or receiving payments through the Service, you agree that third-party payment-provider terms may apply.

Limited payment agent. Each organizer appoints the Company as its limited payment collection agent for the sole purpose of accepting, holding, and disbursing payments from players on the organizer’s behalf through our payment providers. Payment of a game fee to us in that capacity discharges the player’s payment obligation to the organizer, and the organizer bears the risk of any failure by us to remit. The Company is not a bank, money transmitter, trustee, or fiduciary, and amounts held do not earn interest.

Authorization to charge. You authorize us and our payment providers to charge your selected payment method for game fees, membership fees, service and platform fees, applicable taxes, and any late-cancellation, no-show, damage, or other fees disclosed to you. You agree to keep a valid payment method on file while you have an active booking, membership, or outstanding balance, and to keep it current. If a charge fails, we may retry it and may restrict your account until it is resolved.

Refunds. Refunds are governed by our Cancellation and Refund Policy, together with any terms shown for a specific game, applicable law, and payment-provider rules. An eligible refund is initiated automatically and is always returned to the original payment method; it cannot be redirected to a different card or account. We show whether a refund is processing, processed, or failed, but your bank or card issuer controls when the credit appears in your account. Refunds reduce the settlement for the game concerned, and organizers are responsible for funding refunds for their games.

Payouts and the review period. Host payouts are normally subject to a 14-day review period after a game completes before automatic release. A cancellation, refund, payout-account issue, or other review condition may delay or hold a payout beyond that period. A host must complete payout setup before funds can be transferred.

Raise a payment issue with us first. If a payment, refund, or payout looks wrong, submit a Payment request through the Service, including the relevant game, before initiating a chargeback or bringing a claim. Never include a full card number, password, or banking credentials in a support request.

Chargebacks, negative balances, and set-off. If you dispute a charge, initiate a chargeback, or reverse a payment, the Company or its payment providers may investigate, and you agree to cooperate and provide information we reasonably request. False or abusive chargebacks may result in account suspension, termination, or recovery of amounts owed where permitted. Organizers are responsible for refunds, chargebacks, chargeback costs, failed payouts, negative balances, tax obligations, and payment adjustments related to their games. We may set off any amount you owe us against amounts we hold for you or owe to you, including future payouts, may place a hold or reserve on payouts where we reasonably believe there is a risk of refunds, chargebacks, fraud, or unpaid amounts, and may recover a negative balance directly from your payment method or by other lawful means.

Taxes. You are responsible for determining and paying any taxes that apply to your use of the Service, including any taxes on amounts you earn as an organizer. Where required by law, we or our payment providers may collect taxpayer information from organizers and report earnings to tax authorities and issue tax forms, including a Form 1099-K, and may withhold amounts where required.

Payouts on termination; dormant balances. If your account is suspended, terminated, or closed, we may withhold payouts and place a reserve for a reasonable period to cover refunds, chargebacks, and other amounts you may owe, after which we will release the remainder to you. Where a balance remains unclaimed and we are unable to reach you, we will handle it in accordance with applicable unclaimed-property law.

6A. Memberships, recurring games, and automatic renewal

Some memberships, packages, programs, and recurring game series offered through the Service continue or renew automatically until cancelled, and may involve payments scheduled in advance against your saved payment method. This Section applies to each of them.

Before you buy. Where an offering renews automatically, we or the organizer will present to you, clearly and conspicuously and before you are charged, the fact that the offering renews automatically, the renewal frequency, the amount that will be charged (or how it will be determined), the length of any free or discounted trial and the date it converts to a paid term, how to cancel, and the cancellation deadline. We will obtain your express affirmative consent to those renewal terms separately from any other terms, and will send you a confirmation of them after purchase.

How to cancel. You may cancel an automatically renewing offering at any time, online and through the Service, in the same manner in which you signed up and without having to speak to anyone or complete any additional step we do not require to sign up. Cancellation takes effect at the end of the then-current term unless applicable law or the terms of the offering provide otherwise, and unused sessions, credits, or benefits may expire at the end of the term. To avoid the next charge, cancel before the cancellation deadline shown for that offering.

Reminders. Where required by law, we or the organizer will send you a periodic reminder identifying the offering, the renewal frequency and amount, and how to cancel.

Purchases made through an app store. If you purchased through the Apple App Store or Google Play, that store manages your subscription, and you must cancel and request refunds through that store in accordance with its terms.

Organizer-set memberships. Where an organizer or business sets the terms of a membership or recurring offering, that organizer or business is the seller of the offering and is responsible for its renewal disclosures, reminders, cancellation handling, and compliance with automatic-renewal law. Each organizer and business agrees to comply with those laws and to make available cancellation that meets the standard described above, and we may suspend, modify, or remove any offering that does not.

7. Organizer responsibilities

If you organize games through the Service, you are responsible for the games you create, publish, and manage.

Independent contractor. You are an independent contractor and an independent business. Nothing in these Terms creates an employment, agency, partnership, joint venture, franchise, or fiduciary relationship between you and the Company, and you are not our employee, worker, agent, or representative for any purpose. You have sole discretion over whether, when, where, how often, and on what terms you organize games; over your pricing, subject to the fees described in Section 6; over whom you accept onto a roster, consistent with law and our policies; and over the manner and means of running your games. You provide your own equipment and arrange your own venues. You are solely responsible for your own taxes, withholdings, insurance, licences, permits, and any obligations to any person you engage. Nothing in this Section limits our right to set and enforce standards, rules, and policies for the Service, and doing so does not alter your status as an independent contractor. The limited payment agency in Section 6 is for the collection of payments only and does not make you our agent or us yours for any other purpose.

As an organizer, you agree to:

• Provide accurate and complete game information, including price, location, time, rules, requirements, refund terms, and cancellation terms.
• Ensure you have permission to use the venue, field, court, facility, park, school, gym, or other location.
• Comply with venue rules, permit requirements, local laws, safety requirements, and applicable contracts.
• Show up on time, manage games professionally, manage rosters and waitlists, and communicate important changes promptly.
• Honor stated prices, refund windows, cancellation policies, and attendee commitments.
• Maintain appropriate insurance or liability coverage if required by law, venue, league, contract, or good business practice.
• Pay taxes, fees, permits, and other obligations related to organizer activity.
• Avoid misleading, unsafe, discriminatory, abusive, fraudulent, or harmful conduct.
• Not manipulate capacity, rosters, waitlists, reserved guest spots, pricing, or the attendance check, including to avoid automatic cancellation or to affect settlement.
• Obtain any permission, permit, or licence the venue or a governing authority requires for photography, filming, or recording at your game, tell us before the game if photography or recording is not permitted at your venue, and, where you know that a game will be photographed or recorded, tell participants at or before the game.
• Release any spots you have reserved for your own guests before leaving the host role, and, if the host role for a game passes to another person, cooperate with us and with that person on rosters, communications, refunds, and settlement for that game.

Certification of compliance. You represent and warrant, each time you publish or run a game or program, that you hold every license, permit, registration, certification, and venue authorization required for it; that you and any coach, instructor, referee, or staff you engage meet all legal requirements applicable to the activity, including any that apply to activities involving participants under 18; and that you are not barred by law, court order, or any governing body from organizing or supervising the activity. We may require evidence of compliance and may suspend or remove a game, program, or account if it is not provided.

Participant information. To manage your games you will receive information about participants, including names, profile details, roster and waitlist status, payment status, check-in status, and game-related messages and notes. Our Privacy Policy describes how the Company collects, uses, and shares that information, and your handling of it must be consistent with the commitments made to participants in our Privacy Policy. You agree that you will:

• use participant information only to operate, staff, and communicate about the games and programs the participant has joined;
• keep participant information confidential and secure, and not disclose it to any third party except as necessary to operate the game or as required by law;
• not sell, rent, license, or otherwise disclose participant information for monetary or other valuable consideration;
• not use participant information for your own marketing, advertising, or promotional purposes, or add a participant to any marketing list, without that participant’s separate consent;
• not use participant information for any targeted or cross-context behavioral advertising;
• delete or stop using participant information when it is no longer needed to operate the games and programs concerned, or promptly on our request;
• comply with applicable privacy and data protection laws in your handling of participant information, and respond to any privacy request a participant makes to you directly; and
• notify us promptly at legal@pulvi.co if participant information in your possession is subject to unauthorized access, use, or disclosure.

This Section survives termination of your organizer account. Your failure to comply with it is a material breach of these Terms.

8. Venues and locations

The Company does not guarantee that any venue is available, safe, suitable, reserved, approved, permitted, accessible, or accurately described. Users and organizers are responsible for following venue rules, local laws, posted instructions, safety requirements, and any applicable permits or agreements.

Venue terms and waivers. A venue, facility, club, or league may require you to agree to its own terms, rules, membership conditions, or liability waiver as a condition of entry or participation. Any such agreement is between you and that venue. The Company is not a party to it, is not responsible for it, and does not control its terms.

Photography and filming at venues. A venue may restrict or prohibit photography, filming, or recording, or may require a permit. The Company will comply with a restriction of which it is aware, and Section 10A applies subject to any such restriction.

9. Safety and assumption of risk

Sports and physical activities involve inherent risks, including physical contact, running, jumping, falling, collisions, overexertion, weather, field or court conditions, equipment issues, travel, illness, dehydration, property damage, serious injury, and, in rare cases, death.

By participating in games, events, activities, or communities found through the Service, you voluntarily assume all risks associated with participation. You are responsible for deciding whether you are physically able and medically fit to participate and should consult a medical professional if you have concerns. The Company does not provide medical, athletic training, coaching, or health advice, and nothing in the Service is a substitute for professional medical advice.

Emergencies. In an emergency, contact emergency services first. The Company is not an emergency service, does not monitor games in real time, and cannot provide emergency assistance. You should report a safety incident to us at legal@pulvi.co promptly after it occurs.

To the maximum extent permitted by law, you release the Company and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and licensors from claims, liabilities, damages, losses, and expenses arising out of or related to your participation in games or activities found through the Service, and from claims arising out of the acts or omissions of organizers, other users, venues, spectators, or other third parties, except where such release is not permitted by applicable law.

This release does not apply to, and nothing in these Terms releases, waives, or limits, liability for gross negligence, recklessness, fraud, or willful misconduct, or any liability that may not be released, waived, or limited under applicable law. Some states restrict or prohibit releases of this kind, particularly for recreational facilities and for minors; where that is the case, this release applies only to the extent permitted, and the remainder of these Terms remains in effect.

9A. No background checks or screening

We do not conduct criminal background checks on players, and we do not conduct criminal background checks on hosts or organizers.

Identity and payout verification completed through Stripe confirms identity and payment information for payment and regulatory purposes only. It is not a criminal background check, a fitness or suitability assessment, a coaching or safety certification, a check against sex-offender or other registries, or any assurance about a person’s character, conduct, or history.

Our Host approval process is not a background check either. It confirms that an applicant has completed the account, identity, and payout steps we require. It does not assess character, conduct, criminal history, coaching competence, safety training, or fitness to supervise any activity, and an approved Host is not vetted, endorsed, or recommended by us.

We do not verify the truth or accuracy of statements users make about themselves, their experience, their qualifications, their certifications, or their games. Ratings, reviews, badges, and community signals are generated by users and are not verified by us.

We are not obliged to conduct, repeat, or update any check on any user, and if we choose to conduct any check we do so for our own purposes, we do not warrant that it will identify past misconduct or prevent future misconduct, and we assume no duty to you by doing so.

You are solely responsible for evaluating any organizer, venue, or other user before you interact with them, and for your own safety when you do. Use your own judgment, meet in public where possible, and do not rely on the Service as a substitute for your own assessment.

10. User content, reviews, and feedback

You may submit profile information, game details, community content, chat messages, invites, ratings, reviews, venue information, photos, comments, feedback, and other materials. You are responsible for your content and represent that you own or have the necessary rights to share it and that it does not violate law, third-party rights, or these Terms.

By submitting content to the Service, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, host, store, reproduce, display, publish, modify, adapt, distribute, and create derivative works from your content as needed to operate, promote, protect, and improve the Service. This license continues as necessary to operate the Service, comply with legal obligations, resolve disputes, enforce these Terms, maintain backups, or use content already shared with other users or publicly displayed.

Reviews, ratings, and feedback must be honest, relevant, and based on your actual experience. You may not submit false, misleading, abusive, discriminatory, defamatory, retaliatory, paid-for, manipulated, or improper reviews. You may not offer or accept any incentive in exchange for a review, condition a refund or benefit on a review being removed or changed, or attempt to suppress a truthful review. We do not edit reviews to change their substance, and we may remove a review that violates these Terms or our policies. If you provide ideas or suggestions to us, we may use them without restriction or compensation.

Removal. We may remove, restrict, or refuse content at our discretion where we believe it violates these Terms, our policies, or law, or creates risk to users or to the Company. We are not obliged to review content before it is posted.

10A. Photography, video, and likeness

Recording at games and activities. You acknowledge and agree that the Company, its personnel and contractors, and persons authorized by the Company may photograph, film, video record, audio record, live-stream, and otherwise record games, programs, leagues, communities, venues, and other activities offered through or discovered on the Service, and may capture your name, image, likeness, voice, performance, and appearance in that material. That material, together with any photograph or recording of a game or activity that you or another user submits to us, is “Event Media.”

Your grant to us. You grant the Company a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully paid-up, transferable and sublicensable right and licence to record, reproduce, edit, adapt, combine, distribute, publish, publicly display and perform, transmit, and otherwise use Event Media, and your name, image, likeness, voice, performance and appearance as they appear in it, in whole or in part, alone or with other material, in any medium and by any means now known or later developed, for any lawful purpose, including advertising, marketing, promotion, publicity, sponsorship, social media, editorial, and other commercial purposes. You are not entitled to any payment, royalty, credit, approval, or other compensation for any such use, whether or not the use is commercial, and the Company has no obligation to use Event Media, to use it in any particular way, or to preserve it.

Waiver and release. To the maximum extent permitted by applicable law, you waive any right to inspect or approve Event Media or any use of it, waive any moral rights you may have in it, and release the Company, its licensees, sublicensees, and assignees from any claim arising out of a use permitted by this Section, including claims based on right of publicity, right of privacy, misappropriation of name or likeness, defamation, false light, or copyright. This waiver and release does not extend to a use that is unlawful, or to any claim that may not be waived or released under applicable law.

Users under 18. Section 3 requires a parent or legal guardian to accept these Terms on behalf of a user aged 16 or 17, and that acceptance includes the grant, waiver, and release in this Section. Even so, the Company will not use Event Media in which a user we know to be under 18 is identifiable in external advertising or promotional material without the separate written consent of that user’s parent or legal guardian. A parent or legal guardian may withdraw that consent at any time by contacting legal@pulvi.co, and we will then stop the future advertising and promotional use concerned.

Audio. Where the Company records audio at a game or activity, we will make reasonable efforts to give notice at the venue or through the Service before or at the time of recording. You consent to the recording of your voice and of conversations you take part in during a game or activity that the Company is recording, and you agree not to object to that recording on the basis of any law requiring the consent of participants to the recording of a communication.

No facial recognition or biometric use. The Company does not use Event Media to generate a face template, faceprint, face geometry, voiceprint, retina or iris scan, hand or finger geometry, or any other biometric identifier, and does not use facial recognition or similar technology to identify or tag any individual in Event Media. We will not begin to do so without giving notice and obtaining any consent required by applicable law.

Requests to stop using material. The license in this Section is irrevocable. However, if you ask us to stop using Event Media in which you are identifiable in our own advertising or promotional material, we will use commercially reasonable efforts to stop that use going forward. We are not required to recall, retrieve, alter, or destroy material that has already been published, distributed, printed, or incorporated into other material, or material held or used by a third party.

Other people present. Games and activities may take place in public or shared locations where people who are not users of the Service are present. This Section governs only your own name, image, likeness, voice, and appearance and does not give the Company any right in respect of any other person.

11. Communities, chat, and notifications

The Service may include communities, team pages, game chat, community chat, invites, notifications, emails, and other communication features. Use these features respectfully and lawfully.

Monitoring. You acknowledge and consent that we may access, monitor, scan, remove, restrict, or preserve communications sent through the Service where permitted by law and where we believe it is necessary to operate the Service, enforce these Terms, investigate abuse or a report, protect users, comply with legal obligations, or improve safety. By sending a communication through the Service you consent to this access, and you should not use the Service for communications you expect to be private from us. We handle the contents of communications as described in our Privacy Policy.

Text messages. If you provide a mobile number and consent, we may send you text messages as described in our Privacy Policy. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of using the Service or of any purchase. If you change or give up a mobile number, you agree to update your account promptly.

Location features. Game and venue locations shown in the Service may be public places. Consider your own safety and privacy when publishing a location, a recurring schedule, or a home or private venue address, and when sharing your location with other users.

12. Mobile app and app stores

If you use the mobile application, you are responsible for maintaining a compatible device, internet access, and any carrier or data charges. The app may request permissions such as location, camera, photo library, and notifications, which you can manage through device settings.

Your use of the mobile app may also be subject to Apple, Google, or other app-store terms and policies. If there is a conflict between these Terms and applicable app-store terms, the app-store terms apply only to the extent required for your use of the app through that app store.

Apple. The following applies to the app obtained through the Apple App Store. These Terms are between you and the Company only, not Apple, and the Company alone is responsible for the app and its content. Apple has no obligation to furnish any maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. The Company, not Apple, is responsible for addressing any claim relating to the app, including product liability, failure to conform to legal requirements, and consumer protection claims, and for the investigation, defense, settlement, and discharge of any third-party claim that the app infringes intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your licence to the app, and on your acceptance Apple will have the right to enforce these Terms against you as a third-party beneficiary.

13. Privacy and third-party services

Our collection and use of personal information is described in our Privacy Policy and Cookie Policy. The Service may include links to third-party websites, services, venues, payment pages, maps, social platforms, or other resources. Third-party services are not controlled by the Company and may be subject to their own terms and privacy policies.

13A. Copyright complaints

We respond to notices of alleged copyright infringement concerning content on the Service. If you believe content on the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to our designated agent at legal@pulvi.co or by mail to PULVI LLC, Attn: Copyright Agent, 30 N Gould St, Ste R, Sheridan, WY 82801. We may remove or disable access to allegedly infringing content, and we will terminate the accounts of repeat infringers in appropriate circumstances. If your content was removed and you believe the removal was in error, you may send a counter-notice to the same address.

14. Intellectual property

The Service, including software, design, branding, logos, names, graphics, features, user interface, content, and technology, is owned by the Company or its licensors and is protected by intellectual-property and other laws. The Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for personal or approved organizer purposes in accordance with these Terms.

You may not copy, modify, reproduce, distribute, sell, lease, reverse engineer, create derivative works from, or exploit any part of the Service without our prior written permission, except as allowed by law.

15. Suspension and termination

We may remove content, cancel games, restrict features, restrict payments, withhold payouts, issue refunds, suspend accounts, or terminate access if we believe you violated these Terms, created safety concerns, engaged in fraud or abuse, misused payments, harmed the community, created risk to the Company, the Service, users, organizers, venues, payment providers, or others, or if required by law or payment-provider requirements. Where practicable and lawful we will tell you why, and you may contact us at legal@pulvi.co to ask us to reconsider.

You may stop using the Service at any time. You may delete your account through account settings, or by contacting us at privacy@pulvi.co, and we will process the deletion as described in our Privacy Policy.

Effect of termination. On termination your licence to use the Service ends, and we may cancel or reassign your upcoming games and bookings. Sections 6, 6A, 7 (Participant information), 9, 9A, 10, 10A, 13A, 14, 16, 17, 18, 19, 21, 22, and 23 survive termination, together with any other provision that by its nature should survive, including payment obligations, dispute obligations, intellectual-property rights, disclaimers, limitations of liability, indemnification, and legal compliance obligations.

16. Disclaimers and limitation of liability

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, safety, and uninterrupted operation.

The Company does not guarantee any particular result from using the Service, including the following:

• Games may not occur as listed.
• Organizers, attendees, venues, spectators, or third parties may not behave appropriately.
• Venues may not be available, safe, reserved, approved, accessible, or suitable.
• Roster spots or waitlist spots may not be available.
• Payments, refunds, payouts, saved payment methods, or checkout flows may be delayed, declined, interrupted, reversed, or error-prone.
• Notifications, chats, reminders, directions, maps, or Service features may be delayed, inaccurate, unavailable, interrupted, or incomplete.
• The Service may not be secure, uninterrupted, accurate, or error-free.

No liability for the acts of others. To the maximum extent permitted by law, the Company is not liable for the conduct, acts, or omissions of any organizer, host, player, spectator, venue, league, or other third party, whether online or offline, including any injury, harassment, assault, theft, property damage, or other harm caused by them.

To the maximum extent permitted by law, the Company and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, or property damage arising out of or related to your use of the Service.

To the maximum extent permitted by law, the Company’s total liability for any claim will not exceed the greater of the amount you paid to the Company in service fees during the three months before the claim arose or $100.

Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, for gross negligence, recklessness, fraud, or wilful misconduct, or any other liability that cannot be limited or excluded under applicable law. If applicable law does not allow the exclusion or limitation of certain damages, the exclusions and limitations in this Section apply only to the extent permitted, and our liability is limited to the smallest amount permitted by that law.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and licensors from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the Service.
• Your participation in games, events, activities, communities, chats, or other Service features, and any athletic activity you undertake.
• Your content, ratings, reviews, messages, photos, venue information, or feedback, and any Event Media you submit to us.
• Your violation of these Terms, applicable policies, law, venue rules, or third-party rights.
• Your conduct as a user, attendee, organizer, host, venue representative, or community participant.
• Games you create, organize, manage, promote, join, or attend, and your handling of participant information.
• Payment disputes, refunds, chargebacks, tax obligations, payout issues, failed payouts, or negative balances.
• Your use of venues, facilities, fields, courts, parks, gyms, schools, or other locations.
• Any claim brought by or on behalf of a person under 18 whom you permitted to use the Service or registered for a game or program.

The Company may control the defense of any matter subject to indemnification, and you agree to cooperate.

18. Governing law, informal resolution, and arbitration

Governing law. These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, unless applicable law requires otherwise.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION RATHER THAN IN COURT, WAIVES YOUR RIGHT TO A JURY TRIAL, AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS, AS DESCRIBED BELOW.

18.1 Step one: informal resolution (required)

Payment matters. For a dispute about a payment, refund, or payout, submit a Payment request through the Service first, as described in Section 6.

All other disputes. Before commencing arbitration or any legal proceeding, you agree to send us a Notice of Dispute at legal@pulvi.co and by mail to PULVI LLC, Attn: Legal, 30 N Gould St, Ste R, Sheridan, WY 82801, stating your name, the email address on your account, a description of the dispute, and the relief you are seeking. We will send you an equivalent notice before bringing a claim against you.

The parties will then attempt in good faith to resolve the dispute for 60 days from the date the Notice of Dispute is received, and either party may request an individualised telephone or videoconference discussion during that period. Completion of this 60-day period is a condition precedent to commencing arbitration or litigation, and neither party may commence proceedings until it ends. Any limitation period applicable to the dispute, including the one-year period in Section 18.7, is paused while the 60-day period runs.

18.2 Step two: binding individual arbitration

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved under Section 18.1 will be resolved by binding individual arbitration, and not in court, before a single neutral arbitrator. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, in each case as in effect when the arbitration is commenced. The arbitrator is selected under the provider’s rules.

At your election, the arbitration will take place in the county where you reside, by videoconference, or on the basis of documents only. The arbitrator may award any relief a court could award on an individual claim, and judgment on the award may be entered in any court of competent jurisdiction. This Section binds the Company on the same terms as it binds you.

Questions about the interpretation and scope of this Section are for the arbitrator, except that a court, and not the arbitrator, decides the enforceability of the class action waiver in Section 18.4 and the application of the statute referred to in Section 18.5(c).

18.3 Jury trial waiver

YOU AND THE COMPANY EACH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY in respect of any dispute covered by this Section, whether it proceeds in arbitration or, where arbitration does not apply, in court.

18.4 Class action waiver

YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE ACTION. The arbitrator may award relief only in favour of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim, and may not consolidate the claims of more than one person or preside over any representative proceeding.

18.5 What this Section does not cover

This Section does not apply to, and the following may be brought in court:

• (a) Small claims. Either party may bring an individual claim in a small claims court with jurisdiction, so long as it remains an individual claim.
• (b) Intellectual property. Either party may seek injunctive or other equitable relief in court for actual or threatened infringement, misappropriation, or misuse of intellectual property or confidential information.
• (c) Sexual assault and sexual harassment disputes. Under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, 9 U.S.C. §§ 401–402, at the election of the person alleging the conduct, this Section and the class action waiver in Section 18.4 are unenforceable in respect of a sexual assault dispute or a sexual harassment dispute, and a court, not an arbitrator, determines whether that Act applies, notwithstanding anything in Section 18.2.
• (d) Claims that may not be arbitrated or waived. Any claim or remedy that applicable law does not permit to be submitted to arbitration or to be waived.

A claim within this Section 18.5 proceeds in court, and this Section 18 continues to apply to every other claim.

18.6 Fees and costs

Arbitration fees. Filing, administrative, and arbitrator fees are allocated in accordance with the administering provider’s consumer rules and minimum standards. The Company will pay those fees to the extent those rules require, and will pay any portion of your share that the arbitrator determines is necessary to prevent the fees from being prohibitive.

Legal fees. Each party bears its own attorneys’ fees and costs, except that the arbitrator may award attorneys’ fees and costs:

• where a statute or other applicable law provides for an award of fees and costs to a prevailing or successful party; or
• against a party whose claim, defence, or conduct in the proceeding the arbitrator determines was frivolous, brought or maintained in bad faith, or brought for an improper purpose, in which case the arbitrator may also require that party to reimburse the other party for arbitration fees that the other party advanced.

This Section 18.6 applies equally to you and to the Company, and nothing in it requires you to pay the Company’s fees or costs merely because you do not prevail.

18.7 Time limit for claims

To the extent permitted by applicable law, any claim arising out of or relating to these Terms or the Service must be brought within one year after the claim arose, and is otherwise permanently barred. This period is paused while the informal resolution period in Section 18.1 runs.

18.8 Multiple or coordinated filings

Where 25 or more demands for arbitration of a similar nature are filed against the Company by or with the coordination or assistance of the same or related counsel or organization within a 90-day period, the administering provider’s mass arbitration or multiple-case procedures apply, and the claims may be administered in staged batches under those rules. A determination in any one claim or batch does not bind, and has no preclusive effect on, a claimant who was not a party to it, and every claimant retains the right to present their own claim and to participate in arbitrator selection under the provider’s rules. Limitation periods are paused for claims awaiting administration.

18.9 Your right to opt out

You may reject this arbitration agreement and the class action waiver. To do so, within 30 days after you first accept these Terms — or, if you already had an account when we introduced this Section, within 30 days after the notice by which we introduced it — send us your name, the email address on your account, and a statement that you reject arbitration, by email to legal@pulvi.co or by mail to:

PULVI LLC, Attn: Legal — Arbitration Opt-Out, 30 N Gould St, Ste R, Sheridan, WY 82801

An opt-out is effective on receipt, applies to you only, has no effect on any other part of these Terms or on your use of the Service, and we will not retaliate against you for opting out. If you opt out, disputes between you and the Company proceed in court, subject to Sections 18.1, 18.3, and 18.7.

18.10 Severability and changes

Severability. If the class action waiver in Section 18.4 is held unenforceable as to a particular claim, that claim will proceed in court and the remainder of this Section 18 continues to apply to every other claim. If any other provision of this Section 18 is held unenforceable, it will be severed and the remainder of this Section 18 will continue in effect.

Changes. If we materially change this Section 18, we will give you notice and you may reject the change within 30 days by the method in Section 18.9. The version of this Section that applied when a dispute arose governs that dispute.

18.11 Your other rights

Nothing in this Section deprives you of the right to bring an individual claim in your local small-claims court, of any right you have under the consumer protection laws of the state in which you reside, which apply regardless of the governing law stated above, or of the right to report a matter to, or seek relief from, any federal, state, or local agency.

19. Export control and restricted parties

You represent that you are not located in, and are not a national or resident of, a country subject to U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited, denied, or restricted parties, and are not 50% or more owned or controlled by any such party. You may not use the Service in violation of U.S. export control or sanctions laws.

20. Force majeure

The Company is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, flood, epidemic or public health emergency, war, terrorism, civil unrest, labor disputes, government action, utility or telecommunications failure, internet or hosting outage, or failure of a payment provider or other third-party service.

21. Notices

We may give you notice by email to the address on your account, by message or notification through the Service, or by posting on our website. Notice is effective when sent or posted. You must keep your contact details current. Legal notices to the Company must be sent to legal@pulvi.co and to PULVI LLC, Attn: Legal, 30 N Gould St, Ste R, Sheridan, WY 82801.

22. State-specific notices

California. Under California Civil Code § 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210. California users may also have rights under California’s automatic renewal law as described in Section 6A.

23. Changes, miscellaneous, and contact

We may modify these Terms from time to time. We will post the updated Terms on our website and in the Service and update the “Last updated” date.

If we make material changes, we will provide notice through the Service or by email at least 30 days before they take effect, and where we are required to obtain your agreement we will ask for it. Material changes apply prospectively only and do not apply to a dispute of which we had notice before the effective date. If you do not agree to a change, you may stop using the Service and delete your account before the change takes effect; your continued use of the Service after that date means you accept the updated Terms.

These Terms, together with referenced policies and additional terms, make up the entire agreement between you and the Company regarding use of the Service. If any part is found unenforceable, the remaining parts remain in effect and the unenforceable part will be applied to the greatest extent permitted. The Company’s failure to enforce a provision does not waive our right to enforce it later. You may not assign these Terms without our written consent; the Company may assign them in connection with a business transaction or to an affiliate. There are no third-party beneficiaries of these Terms except as expressly stated in Section 12. Headings are for convenience only and do not affect interpretation; “including” means “including without limitation.” These Terms will not be construed against the drafter.

Questions about these Terms may be sent to legal@pulvi.co.